Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

1. Information We Collect

We may collect the following types of information:

• Personal info (name, email, phone, address)
• Account details (login credentials, preferences)
• Transaction info (orders, payments, returns)
• Device data (browser, IP address, OS)

2. How We Use Your Information

• To process and deliver your orders
• To send updates and support emails
• To improve our website and services
• To prevent fraud or abuse

3. Cookies & Tracking

We use cookies to improve your browsing experience. You can manage cookie preferences through your browser settings.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Payment processors (e.g. Mobile Money, credit cards)
• Delivery partners
• Legal authorities (if required by law)

5. Data Security

We implement strong security measures to protect your information. However, no system is 100% secure, so please protect your passwords and devices.

6. Your Rights

• Request access to your data
• Request correction or deletion
• Withdraw consent at any time

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised date.

9. Contact Us

If you have questions about this policy, contact us at support@yourbrand.com or call +256 700 000000.